Privacy Policy

Data we collect

• Account and contact information you provide, including name, phone number, email address, and preferred language.
• Employment or vacancy information you choose to submit, including experience, availability, requirements, documents, and photographs.
• Facebook Messenger information made available by Meta for a conversation with our Page, including a Page-scoped user ID, first name, last name, profile picture, messages, attachments, postbacks, and referral context.
• Technical and security information needed to operate the service, prevent abuse, diagnose failures, and record consent or deletion requests.

How we use data

• To answer questions and provide automated or human customer support.
• To register candidates, employers, vacancies, appointments, and expressions of interest when requested.
• To personalize a conversation using the language and display name supplied by the user or platform.
• To protect the service, prevent duplicate processing, keep audit records, and comply with applicable obligations.

AI-assisted messaging

Messages may be processed by automated systems to understand the request and prepare a response. A user can request a human agent at any time. Facebook profile information is treated as a platform display identity and not as proof of legal identity.

Sharing and processors

We share data only with authorized staff and service providers needed to host, secure, communicate, analyze, or deliver the requested service. We do not sell Messenger profile information.

Retention and security

We retain data only for as long as needed for the requested service, legitimate operational records, dispute handling, security, and applicable legal obligations. Access is restricted and security controls are used to protect stored data.

Your choices and deletion

You may ask to access, correct, or delete your data. We may request reasonable verification before acting so another person cannot delete your account or conversation data.